Jobs in Patna City, Patna, Bihar - Vacancies Across Companies

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Patna City, Patna, Bihar

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Requirements and Skills : Job Summary We are looking for a dynamic Inside Sales cum Customer Support Specialist to manage end-to-end customer interactions and drive product adoption. This role combines proactive sales efforts with exceptional customer service to ensure client satisfaction and achieve organizational goals. The ideal candidate will have a strong ability to engage prospects, provide timely support, and promote feature adoption while ensuring customer issues are resolved efficiently. Key Responsibilities Inside Sales Conduct product demos (online and offline) for schools and colleges to showcase features and benefits. Collaborate with the Sales and Marketing teams to identify cross-selling and upselling opportunities. Customer Support Respond promptly to customer queries via phone, email, or chat. Identify customer needs and guide them in using specific product features. Monitor and address customer complaints, ensuring timely and effective resolution. Inform customers about new features and functionalities to drive feature adoption. Collaboration and Reporting Gather and share actionable customer feedback with Product, Sales, and Marketing teams. Provide suggestions for feature improvements based on customer input and market trends. Training and Development Assist in onboarding and training Junior Customer Support Representatives to improve team efficiency. Skills and Qualifications Proven experience in customer support or inside sales roles. Proficiency in using help desk software and CRM tools. Excellent communication and problem-solving skills. Ability to multitask, manage time effectively, and stay organized. Patience and resilience when handling challenging customer situations. A personal desktop or laptop is required for this role. Job Type: Full-time Pay: From ₹18,000.00 per month Schedule: Day shift Work Location: In person

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Banquet Sales Executive Luxury & Nature Hospitality

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0 - 0 Lacs

Patna City, Patna, Bihar

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Contact appropriate departments to resolve guest calls and requests. Use sales techniques to maximize revenue and maintain guest loyalty. Determine and provide complimentary gifts to guests for their patronage. Promote brand image internally and externally. Process requests for redeeming Marriott Rewards points. Handle all reservation requests, changes, and cancellations via phone, fax, or mail. Enter Marriott Rewards information into the appropriate software. Answer, record, and process all guest calls and concerns. Perform general office duties to support Sales & Marketing. Assist management in training and motivating employees. Follow company policies and procedures, maintaining a professional appearance. Welcome and acknowledge all guests according to company standards. Anticipate and address guests' service needs with genuine appreciation. Communicate clearly and professionally with guests and team members. Develop and maintain positive working relationships with others. Monitor the performance of others to ensure quality standards are met. Read and verify information in various formats. Move, lift, carry, push, pull, and place objects weighing up to 10 pounds. Job Type: Full-time Pay: ₹16,565.30 - ₹37,131.35 per month Benefits: Food provided Schedule: Day shift Weekend availability Language: English (Preferred) Work Location: In person Speak with the employer +91 9771417068

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Debt Recovery Agent Nilachal Credit Management Private Limited

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0 - 0 Lacs

Patna City, Patna, Bihar

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Roles and responsibilities: Monitoring accounts to identify overdue payments. Make contact with existing clients and negotiate payment arrangements for payment of overdues. Keeping accurate records and reporting on collection activity. Manage recovery and collection of outstanding accounts by calling and meeting customers/ relevant personnel. Ensure deposits and banking of cash/cheque collected done as per process and timely fixed. Monitor accounts to identify outstanding debts. Investigate historical data for each debt or bill. Find and contact clients to ask about their overdue payments. Take actions to encourage timely debt payments. Works with Internal teams and stakeholders wherever required for identifying and resolving issues involved with collections. Identify overdue payments. Make contact with existing clients and negotiate payment arrangements for payment of overdues. Keeping accurate records and reporting on collection activity. Manage recovery and collection of outstanding accounts by calling and meeting customers/ relevant personnel. Ensure deposits and banking of cash/cheque collected done as per process and timely fixed. Monitor accounts to identify outstanding debts. Investigate historical data for each debt or bill. Find and contact clients to ask about their overdue payments. Take actions to encourage timely debt payments. Job Type: Full-time Pay: ₹12,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Leave encashment Paid sick time Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Work Location: In person

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